Nikita Stetskiy

Customer Success Engineer at HashiCorp

Madrid, Spain

I work as a Customer Success Engineer at HashiCorp, helping customers adopt our solutions and apply best practices in their projects, primarily with Vault and Terraform.

Before that, I worked in IBM Public Cloud, designing architectures and automating deployments.

I've always been interested in understanding how the different layers fit together, from networking and infrastructure to development, so I can approach problems with a clear view of the whole solution.

Experience

· Present

HashiCorp

Customer Success Engineer

Madrid · Hybrid

Drive adoption of HashiCorp solutions across EMEA, with a focus on DACH.

  • Advise on architecture, implementation and operational best practices, primarily around Vault and Terraform.
  • Deliver technical demos and practical walkthroughs tailored to customer use cases and operational challenges.
  • Led the resolution of a Vault and Azure integration issue blocking production adoption, working with Support and Engineering.
  • Customer Success
  • Vault
  • Terraform

·

IBM

Cloud Architect / Technical Specialist

Public Cloud · Madrid · Hybrid

  • Developed RFPs and participated in public contracts, leading VMware datacenter migration projects.
  • Led PoC and MVP deployments with Terraform, worked directly with clients, and prepared accounts for production.
  • Contributed to internal projects, including websites, and optimized PoC accounts, cutting costs by over 50%.
  • IBM Cloud
  • Solution Architecture
  • Terraform
  • Technical Sales

·

IBM

Technical Sales Specialist Intern

BlueCamp · Public Cloud · Madrid

Supported teams and internal initiatives in the BlueCamp programme, contributing to web projects.

·

Ericsson

DevOps & Cloud Engineer Intern

Málaga · Hybrid

Worked on CI/CD with Jenkins and on container deployments with Docker and Kubernetes.

  • Docker
  • Kubernetes
  • Jenkins

·

Universidad de Granada

Web & Systems Intern

Granada

Maintained university websites and internal platforms, developed web applications, and supported equipment and systems.

Skills

Customer engineering: Cloud Computing, Customer Success, Technical Sales, Solution Architecture

Infrastructure & security: HashiCorp Vault, Terraform, Infrastructure as Code, IBM Cloud, Networking

Development & delivery: Python, JavaScript, Git, Docker, Kubernetes, Jenkins

Education

2017–2022

Universidad de Granada

Degree in Computer Engineering · IT specialization

2022

University of Seoul

Semester exchange programme

Projects

Vault, beyond the basics: Labs covering namespaces, authentication, SAML authorization, and audit logging with Elastic. Examples for understanding how the pieces work together.

A PowerVS landing zone in code: Terraform configuration for PowerVS and VPC, connected through Transit Gateway, with a client-to-site VPN and certificates managed in Secrets Manager.